SHIPPING POLICY

Last Updated: July 2026

At MÉLARE, we are committed to delivering your order safely, efficiently, and as quickly as possible.

ORDER PROCESSING

Orders are typically processed within 1–5 business days before shipment.

Business days are Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

SHIPPING DESTINATIONS

MÉLARE currently ships within the United States and Canada, where available at checkout.

Shipping rates and delivery estimates are calculated based on your shipping destination, package weight, and selected shipping method.

UNITED STATES SHIPPING

Economy Shipping

  • Estimated delivery: 2–4 business days after processing.
  • Shipping rates are calculated at checkout based on package weight.
  • Free Economy Shipping is available on eligible U.S. orders of $100 or more.

Express Shipping

  • Estimated delivery: 1–3 business days after processing.
  • Express shipping rates are calculated at checkout based on package weight.
  • Express shipping is not included in the free shipping promotion and is always charged separately.

CANADA SHIPPING

Shipping rates and estimated delivery times for Canadian orders are calculated at checkout.

International delivery times may vary because of customs processing, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated at checkout.

ORDER TRACKING

Once your order has shipped, you will receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to become available after the carrier receives your package.

SHIPPING DELAYS

While we work hard to deliver every order on time, delays may occasionally occur due to:

  • Severe weather
  • Public holidays
  • Customs processing
  • Carrier delays
  • High shipping volumes
  • Other events beyond our control

We appreciate your patience and understanding.

INCORRECT SHIPPING INFORMATION

Please verify that your shipping address is complete and accurate before placing your order.

MÉLARE is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.

LOST OR DAMAGED PACKAGES

If your package arrives damaged, contains an incorrect item, or appears to be lost during transit, please contact MÉLARE Customer Care within 30 days of delivery or the estimated delivery date.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging (if applicable)

Our team will review your claim and provide the appropriate assistance in accordance with our Return, Refund, Replacement & Cancellation Policy.

NEED HELP?

For shipping questions or assistance, please contact:

MÉLARE Customer Care

Email: support@shopmelare.com

Please allow 1–2 business days for a response, excluding weekends and holidays.

Thank you for choosing MÉLARE.

Glow In Your Power™